Contact Us
We're happy to answer questions or help you with returns.
Please note the following before contacting us:
Shipping, Late Delivery, Damaged and Missing Shipments and Items:
All Shipping times are estimates from USPS, shipping can take longer for all of these estimates, we do not guarantee shipping dates provided to us by USPS and other shipping providers. Torres Targets does not provide Full or Partial Refunds for late shipments.
USPS is our shipping provider and you must follow the process of USPS to find a missing package or to receive a full or partial refund due to missing, opened, or damage items.
PLEASE USE THE FOLLOWING LINKS TO BEGIN THIS PROCESS:
https://www.usps.com/help/missing-mail.htm
Damaged, Lost, or Delayed more than 15 Days:
https://www.usps.com/help/claims.htm
https://www.uspsoig.gov/form/file-online-complaint
Orders Shipped with 1-3 Day shipping are insured for their full value and are eligible for damaged item refunds as long as the shipping insurance provider has denied your claim without cause. This insures your orders against lost and damaged shipments.
To meet your Christmas deadlines and have your targets before Christmas Eve we please use 1-3 day shipping, before 12/18/2023 at 11:59PM EST.